Hotel Booking Refund Policy 1. Cancellation Policy • Flexible Rate Reservations:
• Cancellations made [number] days prior to the check-in date are eligible for a full refund.
• Cancellations made within [number] days of check-in will incur a [percentage or fixed amount] cancellation fee. • Non-Refundable Rate Reservations:
• These bookings are not eligible for a refund.
2. No-Show Policy
• Guests who do not arrive on the check-in date without prior notification will be considered a no-show. No refunds will be provided in this case.
3. Early Departures
• Guests checking out before the scheduled departure date will not receive a refund for unused nights unless specified in their booking terms.
4. Changes to Reservations
• Changes to reservation dates or other details may incur additional fees or adjustments to the rate. Refund eligibility for the original booking will depend on the cancellation policy.
5. Special Conditions
• In cases of unforeseen circumstances (e.g., natural disasters, government restrictions), we may offer refunds or date changes at our discretion. Proof may be required.
6. Refund Process
• Refunds will be processed within [number] business days after confirmation of eligibility.
• Refunds will be issued to the original payment method used at the time of booking.
7. Contact Information
• For cancellations, changes, or refund inquiries, please contact our customer support at:
• Email: [Your Support Email]
By using our website and services, you agree to the terms of this Refund Policy.