1.1 All bookings are subject to availability and are considered confirmed only upon receipt of full or partial payment as specified at the time of booking.
1.2 Guests must provide accurate personal details during the booking process. The hotel reserves the right to cancel reservations with incorrect or incomplete information.
1.3 A confirmation email will be sent to the guest's registered email address upon successful booking.
2. Payment Policy
2.1 Accepted payment methods include credit/debit cards, bank transfers, and other options provided during the booking process.
2.2 Full payment or a specified deposit is required to secure your booking. The balance must be paid before check-in or as outlined in the booking confirmation.
2.3 All prices are quoted in [currency] and include applicable taxes unless stated otherwise.
3. Cancellation and Refund Policy
3.1 Guests can cancel or modify their bookings as per the cancellation policy stated during the reservation process.
3.2 Cancellations made [insert timeframe, e.g., "7 days before check-in"] will receive a full refund. Cancellations made after this period may incur charges or forfeiture of the deposit.
3.3 No-shows or early departures will be charged the full reservation amount unless otherwise stated.
4. Check-in and Check-out
4.1 Check-in time: [insert time]. Early check-ins may be available upon request and may incur additional charges.
4.2 Check-out time: [insert time]. Late check-outs are subject to availability and additional fees.
4.3 A valid government-issued ID or passport must be presented at check-in.
5. Changes to Bookings
5.1 Requests to modify booking dates or details are subject to availability and may incur additional charges.
5.2 The hotel reserves the right to cancel or modify reservations in cases of force majeure, system errors, or guest non-compliance with terms and conditions.
6. Guest Responsibilities
6.1 Guests are responsible for maintaining the condition of their room and hotel property during their stay.
6.2 The hotel reserves the right to charge for any damage caused to property or for missing items.
6.3 Smoking is prohibited in designated non-smoking areas. Guests found violating this policy may be charged a cleaning fee.
7. Liability and Disclaimers
7.1 The hotel is not responsible for loss, theft, or damage to personal belongings. Safes are provided for guest convenience.
7.2 The hotel shall not be liable for any indirect or consequential damages arising from the guest's stay.
7.3 Guests are advised to have travel insurance to cover unforeseen circumstances.
8. Privacy Policy
8.1 Personal information collected during booking will be used in accordance with the hotel's [Privacy Policy].
8.2 Data will not be shared with third parties without consent except as required by law.
9. Governing Law
These terms and conditions are governed by the laws of [jurisdiction]. Any disputes will be resolved in the courts of [jurisdiction].
10. Contact Us
For any questions or concerns regarding your booking, please contact us at Email: [insert email address]
By using our website and services, you agree to the terms & conditions.